FAQ

How long do you take to deliver?

ORDERS REQUIRE 7-14 BUSINESS DAYS TO PROCESS from the date of scheduled delivery date mentioned for each school in our website. We will do our best to process your order within 7 business day, but please note that during the busiest times of delivery, additional time may be needed. Temporary "out of stocks" may also affect processing time. If we are out of stock on an item you order, we will notify you and hold your order until more stock arrives.

Is there a minimum order value?

Minimum order quantity in a single transaction is one BUNDLE per class.

How many orders we can submit at a time?

One BUNDLE per class and the maxiumn of two classes can be ordered in a single transaction.

Do you charge for delivery?

Yes we have a fixed delivery fees that varies from city to city. Delivery fee is specified on the 'Order' page.

I want to cancel my order.

We will do our best to accommodate your request if the order is not placed to the supplier. Please note that we will have a right to charge a cancellation fee up to full order value to compensate our supplier and delivery partners. Check our cancellation and return policy.

Can I edit my order?

You could contact customer support team via call at 7795 779 779 to do so within 5 hours of placing the order.

Can I order from any location?

Yes you can order from any location and delivery will be in same city where school is located.

Do you support bulk orders?

We currently do not support this facility. Through daddybooks site customers can place maximum of one order per class in a single transaction.

Can I order in advance?

We currently do not support this functionality. All our orders are placed and executed once the school declares the book list.

How can I check my order?

Order confirmation mail is sent to your mailing address. You can also check your order under MY BOOKING link, placed on top right corner of site.

Account debited after payment failure.

If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days.
You can also email us on info@gaddybooks.in with your order number for any clarification.

I want to partner with DaddyBooks.

Please send a mail to us at info@gaddybooks.in and we will contact you within 5 business days.